Description: It may be somewhat stressful to travel with elderly parents, but the ground crew at Qatar Airways JFK Terminal made the trip easy. All of the interactions, from check-in to boarding, were kind and professional. We had wheelchair assistance from the curbside, and a representative accompanied us through security and to the gate. They ensured that our luggage was handled correctly and that we had pleasant sitting arrangements. The employees' smiles demonstrated that they were well-trained to deliver excellent customer service. The move into the airplane was seamless because the gate agents were explicit in their communication regarding the boarding procedures. I sincerely appreciate the individualized assistance, and I would suggest Qatar Airways to anyone who needs mobility assistance.
Category: Travel
Tag: #Airline