Description: One aspect that surprised me most about the United Airlines Bali Office in Indonesia was the multilingual assistance. Traveling with family members who are not English speakers, we were concerned about communication problems while arranging our multi-leg journey. Luckily, one of the attendants had Bahasa Indonesia fluency and another provided assistance in Japanese. This facilitated the entire booking and check-in assistance process to all. They translated patiently flight schedules, layovers, and onboard amenities. Even meals were pre-orderable based on dietary requirements. They were friendly and respectful of our culture, making us feel welcome and well looked after. In a foreign destination such as Bali, this level of multilingual, customer-focused service is a high standard to maintain. If you're traveling with people who don't speak English, this office offers a smooth, inclusive experience that adds to the journey immediately.
Category: Travel
Tag: #Airline