Description: Hainan Airlines Wheelchair Assistance is thoughtfully designed to offer passengers with limited mobility a safe, comfortable, and smooth travel experience. From the moment a reservation is made to the final arrival at the destination, the airline ensures professional and compassionate support at every step. During ticketing, passengers can request wheelchair assistance either online while booking or by contacting Hainan Airlines' customer service. The airline encourages travelers to make these arrangements at least 48 hours before departure to ensure proper planning. At the airport, Hainan’s check-in team provides hands-on assistance for mobility-impaired passengers, helping them navigate check-in counters, security checks, and boarding gates. The airline also offers priority boarding to give travelers extra time and space when boarding the aircraft. Baggage assistance is an integral part of the service. Trained staff help handle personal items, mobility aids, and checked luggage. Passengers using their own wheelchairs can rest assured that equipment is treated with care and returned promptly upon landing. Onboard, Hainan Airlines offers accessible flight information and in-flight support. Cabin crew are available to assist with seating needs and ensure overall comfort during the journey. Special seating arrangements and onboard wheelchairs can also be provided when necessary. After landing, the customer support continues, assisting passengers with deplaning, baggage collection, and airport navigation. Transit assistance is also available for those with connecting flights. With Wheelchair Assistance, travelers with mobility needs can fly with confidence, knowing they are supported by a team committed to making air travel inclusive and accessible.
Category: Travel
Tag: Travel