Description: Customer support in BPO refers to outsourced teams that handle customer queries, technical issues, and service requests on behalf of a business. These support agents work through phone, email, chat, and social media to ensure fast and efficient problem resolution. BPO customer support helps companies save time, reduce operational costs, and improve customer satisfaction. By outsourcing to skilled professionals, businesses gain access to trained experts who manage customer interactions with accuracy and care. This approach enables companies to focus on their core operations while ensuring every customer receives timely and professional assistance.
Category: Business
Tag: what is customer support in bpo