Description: Kenya Airways Wheelchair Assistance is a dedicated service designed to provide comfort, safety, and ease of travel for passengers with reduced mobility. From booking to arrival, the airline ensures that every step of the journey is well-supported. Passengers can request Wheelchair Assistance during ticketing, either online, through customer service, or at airport counters, to guarantee timely support. At check-in, trained staff are available to help with documentation, boarding passes, and escorting passengers through security and immigration procedures. Baggage assistance is also included, helping with both checked and carry-on luggage to reduce physical strain. For boarding and disembarkation, specialized equipment and personnel ensure a smooth transition between the terminal and the aircraft. Wheelchair Assistance also includes in-flight support such as access to necessary information, ensuring passengers are informed and comfortable throughout the trip. Upon arrival, the service continues with assistance through customs, baggage collection, and onward transportation if needed. The airline’s 24/7 customer support is always available to make arrangements, answer questions, and provide guidance, reflecting Kenya Airways' commitment to inclusive service. By offering thoughtful, reliable, and personalized care, Wheelchair Assistance empowers passengers with mobility challenges to travel confidently and with dignity.
Category: Travel
Tag: Travel