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Description: Our university organized an educational tour to Singapore, and handling a group of 20 students was intimidating. Fortunately, the Singapore Airlines Brisbane Office facilitated everything easily. The personnel managed our bulk booking professionally, providing flexible payment terms and arranging seat allocation to maintain our group intact. They offered us clear information on baggage allowance, student discount, and travel insurance as well. Communication was clear and timely throughout the process, and any changes to the itinerary were handled quickly. Check-in was hassle-free on travel day due to their preparation. Having responsive local assistance made us feel very confident. Our travels went well, and much of that is due to the knowledge of the Brisbane team. If you are planning a large group travel, I strongly advise you to use their services.

Category:

Tag: Airline

Description: I had a brief but pleasant experience with the British Airways New York Office. I encountered a problem with my luggage on a recent flight, and the staff assisted me in making a claim right away. They assured me that the problem would be taken care of and kept me informed with follow-ups in a timely fashion. The office was clean, and the office staff was also very helpful and kept me advised throughout the whole process. They were also great at giving me the contact info for baggage claim at the airport. It seemed evident that everyone in this office was committed to being a fine customer service outlet and making the traveling public as happy as they can be. Overall, this office was way beyond my expectations, and I had no doubt that my issue would be handled quickly and professionally.

Category:

Tag: Airline